Zip Co NZ

Top Enquiries

• I already have a Zip account. Can I create a new one to use the $20 off coupon?
• How do I add a Zip coupon code to my purchase?
• How do I get in touch with your team?
• Can I have multiple orders at a time?
• Is there really no interest or extra fees to shop with Zip?
• How do I make a Zip purchase in-store?
• Where can I shop using Zip?
• How do I change a payment date?
• I've missed a payment. What do I do?
• The credit/debit card on my Zip account is no longer valid. How do I make payment?
• I have had my order refunded, why is the money still not in my account?
• Why has my Available Spend reduced when I haven't missed any payments recently?
• Why don't the amounts on my account add up to my total spend limit?
• I want to buy something with my Zip account but my spend limit is under the value of the item. What are my options?
• Zip couldn’t verify my driver licence, how do I complete my account sign-up?
• How do I update my details?
• Can I increase my spend limit?
• I'm having trouble adding a card to my account