Zip Co NZ
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General Enquiries
General Enquiries
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Payments and Fees
Payments and Fees
Payments
- Can I set the preferred payment day for my orders?
- How do I change a payment date after my order is confirmed?
- How do I set the preferred payment card for an order?
- I've missed a payment. What should I do?
- How do I make a payment before the due date?
- The credit/debit card on my Zip account is no longer valid. How do I make payment?
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My Orders
My Orders
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My Account
My Account
My Spend Limit
- How is my spend limit determined?
- Can I increase or decrease my spend limit?
- Will Zip's credit check affect my credit score?
- I want to buy something with my Zip account but my spend limit is under the value of the item. What are my options?
- Why wasn’t I accepted?
- I've used a Zip account to pay for fines with Auckland Transport. Why can't I use it for anything else?
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Merchant Enquiries
Merchant Enquiries
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Support Team Knowledge Base
Support Team Knowledge Base