Zip Co NZ
Top Enquiries
- How do I add a Zip coupon code to my purchase?
- How do I get in touch with your Customer Experience team?
- Where can I shop using Zip?
- How do I make a Zip purchase instore?
- How do I change a payment date?
- I've missed a payment. What should I do?
- The credit/debit card on my Zip account is no longer valid. How do I make payment?
- I have had my order refunded, why is the money still not in my account?
- How do I change the phone number, email address or other personal details on my account?
- I'm having trouble adding a card to my account
- Zip couldn’t verify my driver licence, how do I complete my account sign-up?
- Can I increase my spend limit?
- I want to buy something with my Zip account but my spend limit is under the value of the item. What are my options?
Articles by Topic
General Enquiries
Payments and Fees
Payments
- How do I change a payment date?
- I've missed a payment. What should I do?
- The credit/debit card on my Zip account is no longer valid. How do I make payment?
- How do I set the preferred payment card for an order?
- How do I make a payment before the due date?
- Two payments have been charged to my card, but only one payment appears on my Zip account. Why is this?
My Orders
My Account
My Spend Limit
- Can I increase my spend limit?
- I want to buy something with my Zip account but my spend limit is under the value of the item. What are my options?
- How is my spend limit determined?
- Will Zip's credit check affect my credit score?
- Why has my Available Spend reduced when I haven't missed any payments recently?
- Why wasn’t I accepted?