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NZ Help Centre
How Zip works
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Zip Co NZ
How it works
How does Zip Work?
Can I have more than one Zip account?
Troubleshooting App issues
Can anyone use Zip? How do I sign up?
Is there really no interest, cost or extra fees to shop with Zip?
Can I have multiple orders at a time?
See all 12 articles
Where can I use Zip?
Where can I shop using Zip?
Can I pay for ski season passes with Zip?
Can I use my Zip NZ account to shop/purchase from Australian merchants?
Why can't I use my Zip account to shop with Thermomix?
Can I buy gift cards with Zip?
Why haven't I received my gift card?
Why can’t I see gift cards in the app?
Can I use a gift card I purchased with Zip for instore payments?
Are Zip gift cards refundable?
How do I add a Zip coupon code to my purchase?
I already have a Zip account. Can I create a new one to use a new customer coupon?
Your Data & Privacy
Privacy at Zip
Are my details safe with Zip?
I think someone has fraudulently set up an account using my details. How can I report a fraud attempt to Zip?
How Does Zip Protect My Account?
Types of Cyber Crime
How To Protect Your Security Online
How to Report
How do I get in touch with your Customer Experience team?
How do I get in touch with your Merchant Experience team?