Our Customer Experience team is available to answer your requests from 9.00am to 4.30pm, Monday-Friday and 10am to 4pm on weekends and public holidays. (excluding Christmas & New Years Day). You can contact our Customer Experience team by:
š¬ Chatting with Ziggy by clicking in the bottom-right corner of our Help Centre or website.
š Submitting a help request form here
š Calling us on 09 489 8144
- Dial 1: Zip Pay in 4 Customer
- Dial 2: Zip Pay in 4 Merchant
- Dial 3: Thermomix customers using Zip Money NZ
- Dial 4: Zip Business Capital
- Dial #: Repeat options
Our Customer Experience team is based in Auckland so all hours are NZT š„