As our online presence grows, it’s important to know how to protect yourself from cyber threats and keep your accounts secure. Here are some ways to stay safe online.
Strengthen your online security by:
Keeping your mobile devices, computers, and apps updated with the latest software
Using multi-factor authentication or two-factor authentication (2FA) for an extra layer of security
Creating strong passwords and changing them regularly. Use a mix of numbers, symbols, and uppercase and lowercase letters
Staying informed about the latest cyber security risks
Reduce the risk of scams and cybercrime by:
Avoiding suspicious texts, pop-up windows, or links in unexpected emails or attachments. If you receive something suspicious, report it as spam and delete it. If you're unsure, verify the sender through an independent source such as an online search
Not downloading or installing apps or software at the request of an unsolicited caller. Zip will never contact you and ask you to do this
Stopping and thinking before clicking links or attachments in emails. Spam emails may appear legitimate but can contain viruses or other malicious software
Never sharing personal, account, or password information via SMS, email, or web links
Checking your account transactions regularly and reporting any suspicious or unauthorised activity to Zip or your bank as soon as possible
Treating unsolicited phone calls with caution. If you're unsure about the legitimacy of a call, hang up and call back using an official phone number
If you think your Zip password has been compromised, change it immediately and contact us.