If your card is no longer valid, you can make payments by bank transfer.
Please find our details here.
You can pay future instalments early with no penalty by logging in to your account in the Zip mobile app or online customer portal here.
If you pay an instalment before it's due, our system will know that you've already paid and won't deduct it again.
Please note: Any time you make a manual payment with a card, that card will be the card used for all future payments on that order, regardless of which card is set as the default card on your Zip account. You can learn more about this here.
Making a payment on the Mobile App
- Navigate to Payments
- Select the upcoming payment
- Choose which saved card you'd like to pay with
- Tap Pay $xxx instalment, or Pay full balance to pay the whole outstanding balance
Making a payment from the Customer Portal
- Navigate to Payments
- Select the upcoming instalment and click Pay Now
- Choose which saved card you'd like to pay with
- Pay the next instalment or the whole outstanding balance on the order