How do I set the preferred payment card for an order?

You can set a default card on your profile and this will remain the default card for all of your Zip payments. However:

• If you choose to make payment for a particular order instalment with a different card, this will become the default card for that order.
• When you set a default card in your profile, it will be used for all payments on any ongoing orders and all future orders, regardless of whether you chose a different card specifically for the first payment of an order.

To assign a preferred payment card to an existing order, you would need to either:

• Make a manual payment for the order using that card
• Set that card as the default card on your profile (which will be used for all payments)

Please note: If you haven't selected any card as the default on your profile, payments will automatically be deducted from the card you used for the first instalment on each order.

Here's an example:

Let's say there are 2 cards on your Zip profile. Card 1 has been set as the profile default card, and you used Card 1 as the payment card for an order's first instalment. All future instalments for that order will be charged to Card 1. 

Scenario A

If you make a manual payment for the second instalment on that order with Card 2, all future instalments for that order will be charged to Card 2, but Card 1 will remain the default for all other payments (on your other orders).

Scenario B

After making payment for the first instalment on Card 1, you set Card 2 as the default card on your profile. All future payments on all future orders will be charged to Card 2.