If you'd like to make early payments, please see this article for instructions
You can choose your preferred payment day at checkout before confirming your order!
Instructions on this new feature here.As Zip is closing soon in New Zealand, we are no longer able to move any payment dates.
What happens if I miss a payment?
If a payment is missed:
A default fee is added the day after the missed payment
An additional fee is charged weekly from the original scheduled instalment date to a maximum of $40 per order
To avoid further fees, make a manual payment as soon as possible. You can find instructions on how to make a manual payment here.
Our system will automatically attempt to process any missed payment:
3 days after the due date
7 days after the due date
10 days after the due date
Once a payment attempt is scheduled, we’re unable to stop it.
What if I need longer to complete my payments?
If you need a longer time to pay off your outstanding orders, we can offer an alternative solution to help bring your account up to date.
For more information, read our financial hardship article.