If you're unable to make a payment using your card, you can select Zip as a payee through most registered banks (where available) go to:
Make a Payment > Add a Company Payee > In the search field type Zip > select Zip Co NZ (depending on your banks description) > Enter $ amount to be paid > under Statement Details (Particulars: Customer Surname - Code: First name - Reference: Zip Order Number without the dash)
For example:
ASB - Zip Co NZ Payments
ANZ, Westpac & Kiwibank - Zip Co NZ Repayments
Westpac - Zip Co NZ Repayments
Should your bank not yet have Zip registered you can make payments by entering the following bank account details:
Zip Co NZ Finance
02-0108-0936599-000
You must deposit the exact amount due as per your payment schedule and include your Zip Order number without the dash (eg. 24xxxxxxxxxx) as the reference for your payment.
Your Zip Order number can be found in the Zip NZ app (see the screenshot below) or on your Zip customer portal.
Please note, bank transfer payments will be applied to your account on the following business day so you will need to make payment the day before. If you're unable to make payment before the due date, please contact us here at least 48 hours ahead of your payment due date to reschedule.
Future payments: Please log in and view your upcoming instalments in the Payments tab of your Zip customer portal or mobile app.
When you receive your new card, you'll need to log in and add the card via the Account menu in the Zip mobile app or Profile tab in the Zip customer portal. If you are having trouble adding your new card, there could be a few reasons why. See this article for troubleshooting tips.
Please enter your Zip order number without the dashes.