How do I set the preferred payment card for an order?

You can set a default card in your profile. This card will be used for all your Zip payments unless you choose otherwise.

How default cards work

• Your profile default card is used for all ongoing and future orders.

• If you pay an instalment for a specific order using a different card, that card becomes the default for that order only.

• If you later update your profile default card, it will apply to all ongoing and future orders — even if you used a different card for the first payment.

To set a preferred card for an existing order

You can either:

• Make a manual payment for that order using your preferred card (this will update the default card for that order), or

• Set your preferred card as the default in your profile (this will apply to all payments).

Important

If you haven’t selected a default card in your profile, payments will automatically be deducted from the card used for the first instalment of each order.

Here's an example:

Let's say there are 2 cards on your Zip profile. Card 1 has been set as the profile default card, and you used Card 1 as the payment card for an order's first instalment. All future instalments for that order will be charged to Card 1. 

Scenario A

If you make a manual payment for the second instalment on that order with Card 2, all future instalments for that order will be charged to Card 2, but Card 1 will remain the default for all other payments (on your other orders).

Scenario B

After making payment for the first instalment on Card 1, you set Card 2 as the default card on your profile. All future payments on all future orders will be charged to Card 2.