Using Zip as a Merchant

Integrations

• Integration Guides
• Which POS platforms does Zip support?
• Which Ecommerce platforms does Zip support?
• How does Zip work with Xero?
• Connecting Xero with Zip
• NZ Shopify Update

Orders & Refunds

• How do I process a customer refund for a Zip order?
• How do I edit an existing customer order?
• How do I refund a purchase paid via Zip? (The Warehouse Group)
• A customer's order didn't go through. Help! (The Warehouse Group)
• A customer's order did not go through. Help!
• Increase your Customer’s Spending Power - FAQs

Payments

• When do I receive Merchant payments from Zip?
• How can I see a breakdown of my tax invoices or monthly statements?
• How do refunds affect disbursements?
• What happens if a customer doesn't cover their future instalments?

Marketing

• How do I get Zip Marketing materials for my store?
• How can I submit an offer?
• Can I submit one offer for multiple brands?
• How do I create/update my store directory tile?