I want to increase my spend limit
At present, you cannot request a spend limit increase. However, as you complete orders successfully without any late payments or refunds (with the exception of Auckland Transport), you may become eligible for increases. We also periodically review our account spend limits.
Zip will run a credit check to assess your credit score to determine whether a credit limit increase can be provided.
- This type of check will not impact your credit score.
- These checks will not be visible to other lenders.
To learn more about your Credit Score and credit history, please get in touch with Centrix.
What else can I do to be considered for a spend limit increase?
- Ensure that in the "Spend Limit Settings" in your account, you have the "Increase my limit when eligible" button toggled to 'on'.
- Shop with Zip at different merchants
- Make your payments on time
- Shop with Zip often
I want to decrease my spend limit
We understand that at times, you may wish to limit the amount you can spend with your Zip account. Rather than reducing the overall spend limit, we recommend that you apply a spend limit cap to your account. This will prevent you from making purchases above that amount.
If you would like to cap your spend limit, you can do so from the Zip app. Kindly refer to our Article: How can I control my spend limit?
Please note: If you miss or default on your Zip payments your limit will gradually decrease, so please make sure you pay on time.