What information does Zip collect about me?
We also collect personal information about you from third parties with your consent when you use our mobile applications or visit our website. We may collect information about your location, such as your IP address, device type, the pages you visited, and the date and time. We collect some of this information using Cookies.
Who does Zip share my personal information with?
Zip shares your personal information with organisations that help provide our products and services to you. This includes:
- Card issuers, digital wallet providers and banking institutions
- Credit reporting bodies
- Technology service providers
- Marketing companies that offer our goods or services to you
- Any third parties that represent you, such as financial advisors, guardians or powers of attorney
- Debt collection agencies
Zip also shares your personal information with third parties who are located overseas. We may also be required by law to provide your personal information to government agencies, regulators, or law enforcement bodies.
How can I update my personal information?
You can make updates to your personal information in the Zip App. We may be required to verify any changes you make to your personal details, such as requesting identity documents. Learn more about how you can update your personal details in our Help Centre.
How can I access my personal information?
You can access your personal information via the Zip App, which contains your account details, transactions, and purchase history. You can also request access to your personal information by contacting Zip’s Privacy team at firstname.lastname@example.org.
How can I unsubscribe from receiving emails or SMS from Zip?
You can manage your communication preferences in the Zip App. From time to time, we may contact you about important account information. These communications are necessary updates to your account. Learn more about how to manage promotional and marketing communications in our Help Centre.
How do I get in touch?
If you have any further questions, you can contact Zip’s Privacy Team at email@example.com.