You can access the Pay in 4 Disclosure Statement and Terms & Conditions Effective on and from 2 September 2024 here.
You can find the summary of changes to our Pay in 4 Terms and Conditions from September 2024 here.
You can find all other legal documents here.
Privacy at Zip
At Zip, we value your privacy just as much as you do. You can learn more about how Zip manages your privacy in the below articles, or by viewing our Privacy Policy.
What information does Zip collect about me?
Zip collects your personal information in accordance with our Privacy Policy. When you sign-up for a Zip account you provide us with your personal information, such as your name, email address, mobile phone number, identification documents (Passport or Driver Licence), and financial position. This allows us to offer you our products and services.
We also collect personal information about you from third parties with your consent when you use our mobile applications or visit our website. We may collect information about your location, such as your IP address, device type, the pages you visited, and the date and time. We collect some of this information using Cookies.
Who does Zip share my personal information with?
Zip shares your personal information with organisations that help provide our products and services to you. This may include:
- Card issuers, digital wallet providers and banking institutions
- Credit reporting bodies
- Technology service providers
- Marketing companies that offer our goods or services to you
- Any third parties that represent you, such as financial advisors, guardians or powers of attorney
- Debt collection agencies
Zip also shares your personal information with third parties who are located overseas. We may also be required by law to provide your personal information to government agencies, regulators, or law enforcement bodies.
You can learn more about our data sharing practices in our Privacy Policy.
How can I update my personal information?
You can make updates to your personal information in the Zip App. We may request verification of any changes you make to your personal details, such as identity documents. Learn more about how you can update your personal details in our Help Centre.
How can I access my personal information?
You can request access to your personal information by contacting Zip’s Privacy team at privacy.nz@zip.co.
How do I get in touch?
If you have any further questions, you can contact Zip’s Privacy Team at privacy.nz@zip.co.