If you are an existing Zip customer, please do not attempt to create another account in order to use a new customer coupon as this will result in both of your accounts being paused automatically for security reasons, and you won't be able to shop with Zip at all. You'll need to contact our team so we can re-verify your account, and due to high volumes of enquiries over busy periods this process can take a few days. Some codes are only valid for new Zip customers, but we will have offers for other customer groups at different times.