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Zip New Zealand Customers Only.

If you are not a New Zealand customer, you can find details for our other Zip regions below:

Australia

United States

Let us know how to best direct your enquiry

Your email address

How can we help?

Business Name

Close/Reopen

Zip Order number

Zip orders are in the format 20xxxx-xxxxxx

Description

Please enter the details of your request. A member of our support staff will respond as soon as possible.

How can we help with your payments?(optional)

What would you like to update?

Bank account number(optional)

Please also attach a copy of a deposit slip or a screenshot of your online banking. This must include your Trading name, along with your new bank details such as your new account number and account name.

Finance contact email(optional)

Contact email address for all remittances

Contact email

Contact name

Contact phone number

Is this related to an online or instore order?(optional)

What further detail would you like on your payments? (optional)

How can we help with your merchant account?(optional)

Do you need help with online or instore integration, or both?(optional)

How can we help with your Zip integration?(optional)

Payment date(optional)

Please enter dd/mm/yy

How much did you expect to receive?(optional)

Please enter the amount expected in NZD

How much did you receive?(optional)

Please enter the amount actually received in NZD

Which E-Commerce platform do you use?(optional)

Which POS system do you use?(optional)

Date of order(optional)

Please enter dd/mm/yy

New Trading name(optional)

Legal Entity Name(optional)

Attachments(optional)

Add file or drop files here