Using Zip

Integrations

• Which POS platforms does Zip support?
• Which Ecommerce platforms does Zip support?
• How does Zip work with Xero?
• Connecting Xero with Zip
• Shopify

Orders & Refunds

• A customer's order did not go through. Help!
• A customer's order didn't go through. Help! (The Warehouse Group)
• How do I refund a purchase paid via Zip? (The Warehouse Group)
• How do I edit an existing customer order?
• How do I process a customer refund for a Zip order?

Payments

• How do refunds affect disbursements?
• How can I see a breakdown of my tax invoices or monthly statements?
• When do I receive Merchant payments from Zip?
• What happens if a customer doesn't cover their future instalments?

Marketing

• How do I get Zip Marketing materials for my store?
• How do I create/update my store directory tile?