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Zip Co NZ
Orders & Refunds
How do I process a purchase that did not successfully complete at the checkout? (The Warehouse Group)
How do I refund a purchase paid via Zip? (The Warehouse Group)
How do I edit an existing customer order?
How do I process a customer refund for a Zip order?
Updating Business Details
How do I update my bank details?
How do I add another branch to my business?
Integrating WooCommerce with Zip
Integrating Zip with Shopify
Which POS platforms does Zip support?
Which Ecommerce platforms does Zip support?
How does Zip work with Xero?
I'm having trouble accessing my Merchant account
How do I reset my Merchant account password?
How do I get Zip Marketing materials for my store?
How do I create/update my store directory tile?
How it works
Do I have to commit to a fixed term to accept Zip?
What are the fees to accept Zip as a payment method?
Can I pass on some or all of the Zip merchant fees to my customers?
How do I use the Zip Merchant portal?
How do I transfer my business to a new owner?
Can I use Zip in my physical store or just online?
Is my business eligible to be a Zip partner? How do I apply?
What do I need to have ready to apply to be a Zip partner?
When do I receive Merchant payments from Zip?
What happens if a customer doesn't cover their future instalments?