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Zip Co NZ
My Orders
My Orders
Refunds
I want to return/cancel my order, what should I do?
I have had my order refunded, why is the money still not in my account?
Why am I still being charged when for my order when I have returned my purchase?
What if my refund goes to a cancelled card?
Order issues
Why can't I pay for some Mighty Ape items using Zip?
How long will my order take to arrive?
There’s a problem with my purchase/delivery, can you help?