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  1. Zip Co NZ
  2. General Enquiries

General Enquiries

Contact

  • How do I get in touch with your Customer Experience team?
  • How do I get in touch with your Merchant Experience team?

Fraud & Security

  • Are my details safe with Zip?
  • I think someone has fraudulently set up an account using my details. How can I report a fraud attempt to Zip?

Where can I use Zip?

  • Where can I shop using Zip?
  • Can I pay for ski season passes with Zip?
  • Can I use my Zip NZ account to shop with Zip Australia or purchase from Australian websites?
  • Why can't I use my Zip account to shop with Thermomix?

Promotional Offers

  • How do I add a Zip coupon code to my purchase?
  • I already have a Zip account. Can I create a new one to use a new customer coupon?

How it works

  • How do I make a Zip purchase instore?
  • How does Zip Work?
  • Can anyone use Zip? How do I sign up?
  • Is there really no interest, cost or extra fees to shop with Zip?
  • Can I have multiple orders at a time?
  • How do I purchase with Zip online?
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I am a customer

  • Download the app
  • Shop
  • How it works
  • Help
  • Email Us

I am a business

  • Sell online & instore
  • Resources
  • Merchant FAQ
  • Merchant Sign In
  • Merchant Support
  • Enquire Now
  • Developer Docs

Connect

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Company

  • Careers
  • Terms & Conditions
  • Privacy Policy
  • Disputes and complaints
  • Financial difficulty and hardship
09 489 8144 Email Us

Zip Co NZ Limited, Level 3, 33-45 Hurstmere Road, Takapuna, Auckland.

Copyright © Zip Co 2020