Centrix may take up to 14 days or longer to notify us about your debt with other Buy Now Pay Later accounts. Once notified, we will unlock your account as long as there is no outstanding amount with your Zip orders.
Permanent Lock
Depending on the state of your account with other providers and the time it takes to clear the payments with the other provider, Zip may permanently suspend your account.
Please ensure your account with other providers at the earliest possible date to avoid this scenario.