You'll find answers to our Customer FAQs in our online Help Centre or you can chat with our virtual assistant, Ziggy via the widget in the bottom right corner of our website.
If you still need to contact us, our Customer Experience team is available to answer your requests from 9.00am to 5.00pm, Monday-Friday and 10.00am to 4.00pm on weekends and public holidays.
We can help with your enquiry most efficiently if you complete a contact form via the Help widget or submit a request here. Alternatively you can give us a call on +64 9 489 8144 any day during our operating hours.