You'll find answers to our Merchant FAQs in our online Help Centre, which can be accessed via the Help widget in the bottom right corner of our website.
If you still need to contact us, our Merchant Experience team is available from 9.00am to 5.00pm, Monday-Friday excluding public holidays. If you need urgent assistance you can give us a call directly on +64 9 486 4044. If it's a weekend or public holiday, our Customer Experience team will do our best to support with your Merchant enquiry.
We can help with your enquiry most efficiently if you complete our Merchant support contact form