How do I create/update my store directory tile? December 16, 2020 01:10 Updated Step-by-step instructions on this are available here. Related articles How do I get Zip Marketing materials for my store? How do I process a customer refund for a Zip order? I already have a Zip account. Can I create a new one to use the $20 off coupon for new customers? When do I receive Merchant payments from Zip? Why don't the amounts on my account add up to my total spend limit?