How do I create/update my store directory tile? December 16, 2020 01:10 Updated Step-by-step instructions on this are available here. Related articles How do I get Zip Marketing materials for my store? It says I have a duplicate account and I can't shop. Help! How do I change the phone number, email address or other personal details on my account? When do I receive Merchant payments from Zip? How do I get in touch with your Customer Experience team?