To set up an account without a NZ Driver Licence, our team will need to verify you manually. You can get manually ID verified with a valid passport, Kiwi Access or 18+ card and proof of address documentation. Foreign passport holders will also need to provide evidence of a visa issued by Immigration NZ, with a minimum of 6 months' validity.
To have your account manually verified, just select 'I don't have a NZ Driver Licence' during sign-up and follow the prompts to upload your documents.
We will accept any of the following documents as proof of address:
Dated within 1 month
-
Utility statement (gas/power/fixed phone line/broadband)
-
Local authority rates or water bill
-
NZ Bank statement
-
Government documents (i.e. Letters from IRD, MSD etc)
Dated within 3 months
-
Superannuation scheme correspondence
-
Electoral roll
Dated within 12 months
-
Insurance policy document
-
Tenancy agreement (cannot be handwritten)
-
Any official document showing Name and address signed by Justice of Peace
Please note, Manual ID verification can take up to 48 hours at high volume times.